FAQ

Basic Explanation
Trilogy Exclusive is a monthly membership that offers unique discs, but more important, unique stamps in collaboration and partnership with Dynamic Discs, Latitude 64, and Westside Discs. If you want to stay a member, you choose to rejoin each month. Think of Trilogy Exclusive like season tickets. As long as you are a current member, you will be the first to be offered the monthly Trilogy Exclusive special. If you choose not to renew, your spot will be offered to either the waitlist or the general public. When you are ready to come back, you can either add yourself to the waitlist or wait until offered back to the general public. Once you are a member, you control how long you have access to the perks. Why would you ever leave?

How does the monthly membership work?
Once you join, you will automatically be added to the membership.  Along with receiving the monthly items, you may also get offered special items if available that are only offered to Trilogy Exclusive memberships (Additional items not required to purchase).  If you choose to not renew, you can simply cancel your membership.  As long as you renew, you are guaranteed to maintain your membership.

As a breakdown with more details.  We order the items ahead of time and say we order 100 of a set pack, we can only offer 100 membership packages.  If the waitlist or demand is large enough, we may offer more packages for a future monthly run, but the items are ordered prior to launching the registration.

What are the different Membership Options?
We offer three different membership options to accommodate the many different needs to your fans.

Trilogy Exclusive SOLO ($24.99)
Typically you will receive a Premium Disc or 2x Baseline Disc

Trilogy Exclusive BASIC ($34.99)
Typically you will receive a Premium Disc and a Baseline Disc

Trilogy Exclusive PREMIUM ($44.99)
Typically you will receive two Premium Discs.

Trilogy Exclusive DELUXE ($54.99)
Typically you will receive 2 Premium Discs and a Baseline Disc

All of the options above receive the following included
Free Shipping on the membership shipment
Collector Trading Card
10% off at www.underparapparelcompany.com
Program Lifetime Access to the Exclusive Trilogy Lounge Member Only Page
(Special Releases and any excess membership items)
Random Stickers or Swag

Who runs and manages the Trilogy Exclusive Program?
UnderPar is the company behind bringing you these monthly Trilogy Exclusive membership items.  UnderPar is the owner of Trilogy Talk and from September 2022 until November 2023, Trilogy Exclusive was managed by Trilogy Talk, but was switched to UnderPar in November 2023.

What does Premium mean?
For the membership options that refer to getting a premium disc, this means you will either get a disc in premium plastic or an exclusive run mold.  An exclusive run mold may not be in premium plastic.

When do the Monthly Membership Boxes get announced?
The Monthly Membership Boxes are announced on the 28th of each month for the upcoming months membership.

When do the Monthly Membership Boxes Ship?
The Monthly Membership Boxes will ship on the 21st of each month or earlier.

There are multiple molds offered, how do I choose the mold I prefer?
If this is your first month, you will get a welcome email, and in that email is a link to a form and that is where you indicate your preferences.

Can i move between the Membership Options from Month to Month?
All of the Memberships are considered separate and individual memberships.  If you have the Basic Membership and in a future month decide you want to upgrade to the Premium, you would cancel your Basic Membership and re-subscribe to the Premium Membership.  It does not change anything with your standings within the membership.

The Membership indicates that it is Full, can I still become a member?
If the current membership is active and indicates sold out, then we are currently do not have any remaining spots for that month.  The membership items are pre-purchased, so we only have a limited amount of spots.

Do you ship internationally?
Yes, we can ship the Trilogy Exclusive Membership Internationally, however, the customer will be responsible for the shipping cost.  There should not be a charge for shipping when you check out, so I will send international customers an invoice for shipping once that cost is determined prior to the shipment.

Can I pause/Skip my membership?
Yes, you do have the ability to pause your membership for up to two consecutive months.  If your account is paused for 2 consecutive months, your membership will be canceled.  If canceled, to renew, you would purchase a new membership, if available.

Can I choose my color, foil, or weight?
It depends on the month.  If I can offer weight, we will allow that option, but we will not offer options for color or foil selection.  If weight is not offered, then those options will be sent randomly each month.

Are the discs being offered exclusively?
The discs themselves are not exclusive to Trilogy Exclusive, but many of the stamps utilize stamps that are specific to the manufacturers and their copyright license.  With that said, if we run a stamp, it is exclusive to those molds, but we do not have control over the manufacturers or their discs, so if they choose to run the design in the future, we cannot control that.  The Premium Disc that is included is the mold we focus on for the Exclusivity of the stamp, the base line stamp, may be re-used.

What is the Trilogy Lounge?
The Trilogy Lounge is a special page via www.trilogyexclusive.com that as a current or past member, you will have access to.  This is the location we put any unsold membership packages, misprints, remaining trading cards, special releases and sometimes early releases to stock/limited edition items.

Am I able to return any items that I do not want?
If you receive an item, you do not want, you can return it for a credit to UnderPar Apparel Company.  Trilogy Exclusive does not carry discs and any extra discs get listed on the underpar ebay page.

If an item is to be refunded for any reason after the items have been shipped, the refund will be 100% minus the cost of the shipping.

How to do I contact you with additional questions or concerns?
You can email us at underparpromotions@gmail.com with any questions or concerns.